Taco Bell reviews & complaints 2View all 2458 complaints
Taco Bell - Incorrect order & awful quality of food & customer service
10/01/23 @ 4:12:47 pm order 350052
1475 w. Main St.
Livingston, TN 38570
Awful, Awful experience & this was the final of all finals. It was already sooooo bad that not I nor my other 3 family members would eat here we literally would just starve if this was only place to eat.
But my very young son loves the tacos just no lettuce on them that’s it. He always gets the same thing every time 2 or & 3 soft tacos beef only that simple & done! Nope always getting it wrong! I mean I have right now 3 receipts where I’d been there n just the past week or 2. Candice; (if she even still works there) was the only person great. Always got my order right & I’d tip her, awesome service from her no complaints. But oh boy them others Wow! Just no customer service skills she just hands the food to you, no hi (how you doing) nothing just looks, might smile. I go back to get the correct order even worse I told my son do not eat it that’s it we’re done. Never coming back it smelled up my whole car. It smelled burnt, just nasty! And I do think it was made nasty this round to get even for my returning the food & complaining. Nothing else explains it, that’s it…..
Punk kids not wanting do their job for the pay. No skills, no friendly service, clearly can’t take orders, & no morals. Just awful! I cant even believe I’m complaining to this degree but I’m so fed up…. my son truly could have been sick from these tacos! I think upper management needs to review the camera & tell me why the tacos I got with lettuce the wrong order smelled like the normal smell. When I came back mayb 7 mins later when he realized oh no (not lettuce) I went straight there. The correct tacos meat only I mean stinky tacos idk what the issue was but NASTY! I couldn’t even eat anywhere else the smell was horrible I mean I really wanna take it to a lab & have it tested it really was that bad….. I didn’t even bother going back for round 3. I told him never ask me again to stop here ever again I am so done with Livingston Taco Bell never ever again!
In fact I’m still in shock! It really was that bad & then when she handed the bag to me well of course (after I gave my spill) to her “how can u mess up soft taco no lettuce” she just hands the bag with a smirk….. I roll window up heading to gas station I was like uh eeeewwwww what’s that smell & I ask him is that those tacos & started investigating & indeed it is. Just disgusting & if that be the case $8 was enough to be done & enough of loss I’ll never be back! so upsetting….. sry about the complaint being so long. It really was again & lastly the worst & suckiest service ever!
Desired outcome: Replaced 1st order but not the second. I wasn’t going for round three I’ll give my money somewhere else! If I could upload the smell I certainly would. Just awful, I don’t even think feces smelled as bad as these tacos!
Taco Bell - The manager Mindy Winnie
I see a big guy that always doing the work if someone calls out she always calls him seen it and heard it in person to many times she does not know how to run a store sad when your manager can't do her job cries about everything but does nothing puts the work on that guy. HE needs a hell of a raise for putting up with all the crap that is left on him she is a liar treats her employees bad don't care if someone calls out does nothing leave 2 people to work while she should be there regaurdless she is to be the boss lady. People have families that may want to leave when there supposed to not do her job I come there quite a bit when im done working she is fake and a liar to make herself look good for her boss is no wonder nobody wants to work there she is a worthless manager! I will not recomend anybody to work there or eat there at all seen this [censored] last 2years that guy doing should pat that guy on the back for what he does always there seen him come in on his days off for her to leave or she tired people have lives that dont evolve around her or taco bell
Desired outcome: Be a manager and stop putting everything on that guy and give him a big raise instead of her do her employees right and not lie on them