Menu
Write a review
File a complaint
CB Fast Food Chains Sonic Drive-In 10704 Kingston Pike, Knoxville, TN, 37922, US
Sonic Drive-In company logo
Sonic Drive-In
reviews & complaints
Sonic Drive-In company logo

Sonic Drive-In

10704 Kingston Pike, Knoxville, TN, 37922, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Category
Working hours
Mon
6:00 am - -12:00 pm
Tue
6:00 am - -12:00 pm
Wed
6:00 am - -12:00 pm
Thu
6:00 am - -12:00 pm
Fri
6:00 am - -11:00 pm
Sat
6:00 am - -11:00 pm
Sun
7:00 am - 11:00 pm
ComplaintsBoard
T
12:00 pm EDT

Sonic Drive-In - Drive through service

When we pulled up to pick up food. The order was wrong. I had ordered two number one combos which come with burgers, fries and drinks. The young girl handed me the food and immediately closed the window. I always check my order before pulling away and I was missing two orders of fries. I sat there waiting for close to 10 minutes before she came back. I told her fries were missing and she just turned around and walked off. Another 10 or so minutes went by and Cars are lining up behind me. She came back to door and started handing me someone else's order. I again said I need fries. She walked away again. All of this time there were several employees inside the restaurant and none of them acknowledged that I was there. The only thing open was the drive through. She acted as if she hated her job and had no customer service skills whatsoever. Won't go back there and would not recommend it.

Read full complaint
Hide full review