Sonic Drive-In reviews and complaints 2
View all 1809 complaintsSonic Drive-In - Service
[protected]@1:00PM I order large cherry limeade & asked for extra ice, easy on cherry syrup & extra real cherries. They told me I could not have easy syrup. When I got the drink I did not get extra ice & could not find the cherries only stems. I asked the girl to bring me extra ice like I asked & she said no that it was in the cup. I have to pay for extra cherries that I did not get & was willing to pay for extra ice but she walked off. The girls name was Braden.
Desired outcome: If I am paying for something I should be able to get what I want.
Sonic Drive-In - Service and food
I came thru the drive up yesterday afternoon they were somewhat busy, when I went to start my order the guy asked me if he could have 5 minutes before taking my order because they were backed up. He apologized over for it after almost 20 minutes of waiting I heard him taking an order for a car that just pulled up. My food was cold and my order was wrong very poor service
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