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CB Insurance Services Farmers Insurance Group 530 Baltimore Pike, Springfield, PA, 19064, US
Farmers Insurance Group company logo
Farmers Insurance Group
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Farmers Insurance Group company logo

Farmers Insurance Group

530 Baltimore Pike, Springfield, PA, 19064, US
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1 complaint
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Mon
8:30 am - 5:30 pm
Tue
8:30 am - 5:30 pm
Wed
8:30 am - 5:30 pm
Thu
8:30 am - 5:30 pm
Fri
8:30 am - 5:30 pm
Sat
Closed
Sun
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12:52 pm EDT
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Farmers Insurance Group - Homeowners Insurance

I moved into a new house and changed insurance companies to Farmers Insurance. An inspection was required there was an option to submit the pictures online. I took the pictures and the website would not submit them, as a result I had to schedule a time for someone to come out and do the inspection and take pictures. I was still moving in so some of my items were outside and under the sink in the bathroom a piece of wood was not covering the pipes.

The inspector need not me now of any issues. I receive a letter in the mail that my homeowners insurance is cancelled and then within 2 days of that I received a refund check. The cancelation date is scheduled for the end of August. How can you cancel a policy, send a refund check and not even let the issues be corrected. They also didn't give any reason for the cancelation in the letter.

They stated clutter in the yard - I was moving in of course there would be clutter until I could get everything moved in the house. The issue under the sink is not even a issue the vanity doesn't have the back on it so you can see the pipes - which is also the shut off valve. So yes lets cover it and make unable to access to turn off the water if needed. I have tried to get my agent to get it reversed to no luck - I don't think he really tried. Especially since someone else in the office indicated that this happens all the time and they get it reversed.

Desired outcome: Have a new inspection and have the policy reinstated.

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