Menu
Register
Write a review File a complaint
CB Drug Store CVS 130 Schuylkill Rd, Phoenixville, PA, 19460, US
CVS company logo
CVS
reviews & complaints
CVS company logo

CVS

130 Schuylkill Rd, Phoenixville, PA, 19460, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Website
Phone number
Category
Working hours
Mon
8:00 am - 10:00 pm
Tue
8:00 am - 10:00 pm
Wed
8:00 am - 10:00 pm
Thu
8:00 am - 10:00 pm
Fri
8:00 am - 10:00 pm
Sat
8:00 am - 10:00 pm
Sun
8:00 am - 10:00 pm
ComplaintsBoard
S
8:45 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

CVS - Pharmacy Tech at Phoenixville PA

5/9/23 7:40 pm I arrived at the pharmacy inside the store (Phoenixville PA) to obtain medication for my double eye infection and acute sinusitis. I coughed into a tissue and when I asked about my eye medication prescription was told it needed prior insurance authorization. My comment was thank you as I am quite ill. I walked away the gentleman behind me started to complain that I coughed, and the pharmacy tech said if I would have said anything about her cough I would have gotten in trouble. He proceeded to laugh and repeat that I said I was quite ill with other customers in line to pick up medication. Laughing and saying I don't know why she would come in here. I walked back and said that I didn't appreciate being laughed at, I do not have covid, I have a double eye infection and acute sinusitis and I didn't appreciate being made fun of. Then I decided to tell him to [censored] off and left the store. I will not return here again. I am a health care professional and I work for a large health care provider in the Great Philadelphia area. I did not appreciate how I was treated even though I had walked away. He needed to keep his mouth shut which is obviously a problem he had been called out on before. He was a white male with white hair. Unfortunately, his name does not appear on the sales receipt, as it says Stephanie who I met Sunday very pleasant and professional.

Desired outcome: I believe this individual needs to be spoken to about being professional and kind to the customers.

Read full review of CVS
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.