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Enterprise Rent-A-Car - Enterprise stole over $700 from me
I rented a car from Enterprise on Freemansburg Ave, Easton, PA. The time period was originally for 1wk (7/12/2021 — 7/19/2021). As it turns out, I had no means to return it to the original rental office 82 mi away, so I retuned it locally in NJ on 7/16/2021. Enterprise charged me the full 7 days instead of the 5 days I actually had it, AND a $500 fee for not brining it back to the PA office, along with miscellaneous taxes based on a 7 day rental instead of the actual 5 days.
This needs to be rectified.
Desired outcome: Legitimate charge = $490.93, not $1,215.21. Difference of $724.28
Resolved
The complaint has been investigated and resolved to the customer's satisfaction.
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