Chicken Express

7/4/2023. 6;40 pm order #3091

Del City OK. [protected]

Chicken Express

$18.64

Waited in drive thru 15-20 min. Food cold white gravy soupie and full of lumps biscuits hard as rocks. Food mostly not eatable.

Since they closed early due holiday I call manager to complain next day. she stated, “if I bring back items they’d replace. #1 that practice against Health Department Food Safety Rules. I’m reporting to proper authorities. #2 I didn’t want to drive back 5 miles to for what I’d attempted as dinner the day before. #3. If they’re suspicious other people lying for food replacement can’t take some business loss they should be in business. Food Credit should’ve been issued or debit credit of food.

This isn’t my 1st experience with franchise selling food that’s unexceptionable.