Tim Hortons reviews and complaints 1
View all 3012 complaintsTim Hortons - Product availability
I grew up in Gananoque on Tim's and putine. So, I was very happy to find a Tim's when I moved to Urbana, Ohio. That didn't last long. I have been to the store three times and have NEVER been able to get what I wanted. I visited in the morning. I visited in the afternoon. But, every time they said they didn't have any muffins. What's up with that? I went there yesterday afternoon at 1 o'clock. There wasn't one muffin in the case. There were a half a dozen donuts, but they looked like they'd been there for a week. Two teen-aged boys were behind the counter playing slap and tickle. When I asked about the muffins they laughed and said, "They're all gone. Tee hee." I really wish Tim's was better represented here, especially since we now have a brand new Dunkin' Donuts.
Desired outcome: Better training for employees regarding customer contact. Teaching employees to keep product available.
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