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CB Grocery Stores and Market Kroger 3165 Dayton Xenia Rd, Dayton, OH, 45434, US
Kroger company logo
Kroger
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Kroger company logo

Kroger

3165 Dayton Xenia Rd, Dayton, OH, 45434, US
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1 complaint
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Working hours
Mon
6:00 am - -11:00 pm
Tue
6:00 am - -11:00 pm
Wed
6:00 am - -11:00 pm
Thu
6:00 am - -11:00 pm
Fri
6:00 am - -11:00 pm
Sat
6:00 am - -11:00 pm
Sun
6:00 am - -11:00 pm
ComplaintsBoard
B
5:40 pm EDT

Kroger - short payment due date

I signed up for the master card that was promoted by Kroger Co.
I returned from a 13 day cruise to find out I owed them a payment the next day by mail. Never have I had such a short time to pay a bill. I called the Master Card and they were not customer-oriented and do not have a grace period nor admit to any responsibility to get their bills mailed in a timely manner and wanted me to pay a $35.00 late charge. I called back and talked to a supervisor and she finally said they had no proof that my bill had gone out timely and would cancel the $35.00 later charge this onetime.

I cancelled the card and will not go to Kroger any more either. Terrible customer service - promotes arguements and no flexibility.

Barb Moon

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