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CB Casual Dining Cracker Barrel 2075 Hylan Dr, Rochester, NY, 14623, US
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Cracker Barrel
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Cracker Barrel company logo

Cracker Barrel

2075 Hylan Dr, Rochester, NY, 14623, US
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2 complaints
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Working hours
Mon
7:00 am - 9:00 pm
Tue
7:00 am - 9:00 pm
Wed
7:00 am - 9:00 pm
Thu
7:00 am - 9:00 pm
Fri
7:00 am - 10:00 pm
Sat
7:00 am - 10:00 pm
Sun
7:00 am - 9:00 pm
ComplaintsBoard
S
11:31 am EDT
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Cracker Barrel - Pre/cooked

Hi my name is Shatoyia Hill i'll used to worked at 2075 Hylan Dr, rochester new york on march 17 I'll was be asked to do what on my listed and everytime it.s not done the manger would be like u have to move a lil faster. but this have been going on for week and i'll requested for more in a nice way because we can get all of that done in the same day. I'll also told them before i'll was hire that i'm allergic to pineapples and turkey and they stilled made me caught up them where i'll was haven't allergic rection. plus they where working more then the hours i'll was schedule that i'll requested for but no break at all that not fair because bye law ur title to get a break the sever are very rude and keep excepting u to drop everthings to get there food out i'll understand that but if ur busy and tie up so u can please ur manger they can also get there self but they except for u to drop everything at the moment that we get behind on the chicken . i'll really love working but they where treating the black worker there like hell and that why i'll went off on st. patrick's day i'll feel like we should all be treated the same so i'll recommend that no blacked should be working there if we all not getting the same treatment i'll quit on march 17 before six o clocked p.m.

Desired outcome: we all need to be treated the same there very racist there

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11:45 am EDT

Cracker Barrel - Contaminated food

Keep away from this place.!

This place has gone way downhill took about 45 minutes to get our breakfast eggs had half of the eggshells in it the hash brown had a plastic string mixed in it, also the ham was tough and hard like jerky I showed the manager that I could snap the ham like hard plastic there was also a black hair on the biscuit's disgusting to say the least after complaining the manager never said sorry just made excuses and offered to remake the food we already wasted an hour no we don't recommend this cracker barrel service and food is horrible and forget about contacting corporate all you get is a voicemail with no return call we left several messages not one return call this is not good for customer service if you look at other reviews most have the same pre written response this doesn't say much about cracker barrel that they can't return a phone call do yourself a favor and eat somewhere else so you don't get sick from the filth see attached pictures

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Desired outcome: clean the place up including replacing the manager have corporate answer the phone and return calls.

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