Lowe's reviews and complaints 1
View all 2203 complaintsLowe's - Customer service dept. and delivery service
We ordered a gas range in store from Lowes 7/20/20. It was a price match item. At the register Lowes would not give us the normal 5 % off on the Lowes credit card which is why we purchased the credit card in the first place. I called the store the next day to change the purchase to an airline credit card because really using the Lowes card without the 5% off is not a price match guarantee. Customer service does not answer the phone at Lowes. We have been in the store and with two employees at the service desk, not always helping customers, they cannot answer the phone? I was on hold 45 min., 35 min. and 25 min. I finally got someone to answer the phone in the delivery dept. After all the waiting, I just wanted to cancel the purchase, so the employee who answered said he canceled the purchase. I looked at the order status today and the order has not been canceled.
Latest Lowe's Reviews
Lowes should reinvest in customer satisfaction! Rewards Worst manager Online order # 100901078241337958 Install shadesGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!