Southwest Medical Associates reviews and complaints 1
View all 5 complaintsSouthwest Medical Associates - Unapproved billing charge
In March 2023, I had an appointment at Southwest Medical Associates located in Las Vegas, NV, located at 7061 Grand Montecito Pkwy, 89149. I do not have health insurance, so I self-paid $100 at check-in before my appointment. Two months later, I received a bill for $550. I called and was told that I am considered a "new patient," because I have not been seen in over two years. This fee was NOT explained to me during my check-in. If I knew it would cost this much, I would have seen another doctor that only charges $150 for a doctor's appointment for those that are self-paid. I have called multiple times to dispute this bill and I am greeted with rudeness and unprofessional individuals employed at Southwest Medical Associates' Billing Department. I am now requesting that Southwest Medical Associates remove the $550 charge from my account, and I ask that they cease and desist contacting me regarding this bill, as they did not explain this fee to me prior to me being seen by my provider.
Desired outcome: Remove the $550 charge from my account.
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