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CB Vehicle Rental and Leasing Enterprise Rent-A-Car 5750 Sky Pointe Dr, Las Vegas, NV, 89130, US
Enterprise Rent-A-Car company logo
Enterprise Rent-A-Car
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Enterprise Rent-A-Car company logo

Enterprise Rent-A-Car

5750 Sky Pointe Dr, Las Vegas, NV, 89130, US
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1 complaint
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Working hours
Mon
8:00 am - 6:00 pm
Tue
8:00 am - 6:00 pm
Wed
8:00 am - 6:00 pm
Thu
8:00 am - 6:00 pm
Fri
8:00 am - 6:00 pm
Sat
8:00 am - 3:00 pm
Sun
9:00 am - 3:00 pm
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10:48 am EDT
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Enterprise Rent-A-Car - Deposit refund

My deposit was initially $250 that I saw on the device the agent made me sign but was only refunded $240 by the end of the night of me returning the vehicle, but this morning my account reflects the amount refunded has been taken back? I didn't approve any transactions and the agent checked the car and approved my deposit would be returned to me.

Why would the deposit be refunded into my account and gone the next morning?

Desired outcome: Refund deposit

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