Budget Rent A Car reviews and complaints 1
View all 447 complaintsBudget Rent A Car - Charge
My original booking (booking #[protected]) through Cheap Air for my rental car showed a charge of 272.47. When I picked up our car the estimate I received showed a price of About 150, which was about the price I was quoted for the rental so I wan not alarmed. When I had to extend the rental because our flight was cancelled I found out the estimated receipt was not for my car but for some one else, which I didnt notice.
I declined all the insurance, which I am also disputing with my credit card provider. The quote for the car through Cheap Air totaled 272.42, of which I paid 18.95 at the time of booking. When I turned in my rental car I was charged 720.59. How does that happen. How can you quote me a price of 272.42, then I get scammed for thee times as much. Shouldn't the taxes and surcharges you include cover all the state and local charges? First time booking with Cheap Air and I will never book through Cheap Air again.
Desired outcome: To be charged my original quoted price adding the additional two days for my flight cancellation and I will pay for the gas charge of 43.95
Latest Budget Rent A Car Reviews
Budget rental one way return -$300 one way charge Rental return one way rate Awful customer service Fuel Service Charge Scam Budget rental cars, very poor experienceGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!