Walgreens reviews and complaints 1
View all 1819 complaintsWalgreens - Pharmacy
I have had many unfortunate issues with Walgreens Pharmacy Store #7442 in Albuquerque, New Mexico. I don't know why when I am needing my medications I have to be the one calling and asking whether my prescriptions are ready. Usually I'm getting the response oh I can't get you your full prescription, the warehouse is not sending what we need, or now I'm being told that my doctor's office needs a preauthorization. I only found this out because I spoke to the Pharmacy Manager. The prescription went in on Monday and it is now Friday at 5:46pm. If I had know sooner I could have called the doctor's office to move it along. The Pharmacy Manager had no empathy, said if I felt I needed to transfer to another Walgreens it was my choice, and that he can't force the insurance company to allow the prescription. I am very upset and with the new Pharmacy Manager I feel that this Pharmacy has gone downhill. Now I must suffer with migraines and now have my medicine for my diabetes because I feel they don't care because it is not affecting them. All the Pharmacy Manager said was he will talk to his staff.
Desired outcome: The Pharmacy Manager needs to take responsibility for the Pharmacy, care about his customers, be retrained on how to run a proper Pharmacy
Latest Walgreens Reviews
Mixed Experiences with Walgreens Never disappointed me Jerome Etzel - 10 star employee of the year! I don't know how drugstore.com delivers orders so quickly I have a lifetime membership with Team National andGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!