EyeMart Express reviews and complaints 1
View all 115 complaintsEyeMart Express - Still haven't received my new glass's after two weeks.
I live 99 miles from Albuquerque NM. I had my new eye exam the day before going to Albuquerque. I have bought several pairs from the same place at the corner of Menaul & Carlisle Blvd N.E..I went to lunch and got a text that they were ready. I got there, but they didn't have the polarized lenses so I paid for that and she said about an hour to pick them up. I did not have the time to stay any longer in the city & the gal said she would send them to me. I called last week & the gal I was talking to said the manager wasn't there on Saturday to send them. It has been two weeks & still not delivered. Question ... Why do you only deliver once a week?
Desired outcome: That is your call, but if you would like to keep me as a valued customer, I would prefer some kind of compensation.
Latest EyeMart Express Reviews
Excellent customer service Warranty Poor quality Customer service/glasses Eyeglasses orderGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!