Shell reviews and complaints 1
View all 1176 complaintsShell - gas station
In a second bad experience with this attendant and station, I was charged 2.899/gal instead of advertised cash price of 2.299/gal. I've used Shell a long time, in part because of connection with Stop and Shop rewards. However, this attendant was beyond rude, including telling me I should go elsewhere when I asked about difference between sign and receipt (attached). The first bad experience was on 2/9 when this attendant told me my credit card didn't go through ("machine not working" not a credit card problem) and demanded cash though I was charged credit price. My financial loss is minimal but I'm sure this is happening to others. You've lost my business and that if my friends at this point.
We have received your comment. Thank you!