Reviews and Complaints

On 7/8 I placed an order for flowers to be delivered to a friend using an AVAS online "special offer". The price was $44.95 with free delivery. Turned out to be $64.94 (free delivery, but was in there after all in the form of a $19.95 "service charge".).
Within 15 minutes I tried to cancel the order, but got a message that customer service would be in touch with me. Assuming that the order was canceled I waited to hear from a customer service rep...still waiting.
A few hours later I found the floral arrangement on my front porch!!!
Obviously a SCAM. There is no way that a person shouldn't be able to cancel an order within fifteen minutes of finding out the price was misrepresented.
The fine print does indicate that orders can be canceled within 24 hours after they are placed, but same day or next day deliveries can not be canceled. Legally they covered their butts, but ethically they leave a lot to be desired.
Steer clear of AVAS Flowers and tell your friends, family and even non friends that they are nothing but a SCAM.
The arrangement was nice, but not $64.95 nice.

My boyfriend's mother ordered me Daisey's for my birthday. they were supposed to be delivered on July 10, 2020 they did not show up until July 13 2020. I opened the box, and the flowers were practically dead. The flowers were not Daisey's, they were roses, the pedals on the flowers were already falling off. The packet that you are suppose to add to the flower did not come with this order. Her payment was deducted immediately after several attempts to send the correct order, and still they didn't get the order correct. After being on the phone with them for over an hour, she was told that the order would be sent out by FedEx. Again, they lied about the delivery time and date. Nothing about this company is good. On their website, they advertised as a local florist in North Kingstown RI. That is false information, they came from New Jersey. Very disorganized, lack of communication, and horrible customer service.

Ordered flowers on 6/19/2020 for delivery that day-order #7027993. Received email that order was scheduled for delivery on 6/22/2020. Called at 2 pm to check on order and was told that order would be delivered by 7pm tonight! When asked for more specific delivery time, I was placed on hold. It is not 2:42 as I type this-I have been on hold for 42 minutes.