Portrait Innovations

Photo has never been provided but was paid for on November 17, 2019. Was told it would be ready in 7 days. Tried a number of times and was told it wasn't ready then today, January 8, 2020 all of a sudden all locations appear to be closed. Have driven over and store appears vacated! These are of my baby who was pre mature and cannot be replaced! Site says must pick up within 45 days, but they advised photo was not ready! I cannot believe a business such as this would take advantage of someone with these precious moments and memories!

When I took my children in on Wednesday evening to have photos made everything went smoothly. The pictures turned out good. when I asked if I could come back later and order more photos I was told I could for up to 30 days. I came back two days later and picked up my order, but when I asked if I could order another sheet I was told no. I explained I was told I could come back within 30 days so, I didn't order all the prints on Wednesday. They just shrugged their shoulders and said sorry. Very disappointed in the fact they told me wrong and then how they handled it. I will not be returning here nor will I recommend them to anyone.