Wendy’s reviews and complaints 1
View all 1737 complaintsWendy’s - Kathleen Kirkpatrick
I am tired of requesting "No Onions" on my burger only to get a burger with onions on it anyway. This is now the third time I'm getting through the drive through only to have to go in and show them, they've made my burger wrong again. I ordinarily only do fast food if it would make my day more convenient, but this Wendy's store makes that convenience impossible. IT's not that I can't eat onions, I actually quite like them. It's just that this Wendy's does not use fresh onions and the overwhelming smell and taste make my stomach churn. What's worse, when they "forget" to give me my burger without onions, that taste remains after removing the onions. I'm just saying that I say "no onions", I have them confirm "no onions", it says on the screen "no onions", I would expect to recieve a burger WITHOUT onions.
December 12, 2009
Reciept Information
Cashier: Toby
Order #: 0264
Order Taken: 18:26
Order Total: $20.10 (paid with VISA)
Thank you,
Katie Kirkpatrick
km.[protected]@hotmail.com
The complaint has been investigated and resolved to the customer’s satisfaction.
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Wow, how do you survive? I admire your strength in the face of such adversity, girl. The fact you're able to post this message and spread the word that sometimes Wendy's puts onions on your burger when you ask for none has inspired me.
Thank you.