Truist Bank (formerly BB&T Bank) reviews and complaints 1
View all 977 complaintsTruist Bank (formerly BB&T Bank) - They do not answer the phone
The branch at 8320 Creedmoor Rd, Raleigh, NC 27613 phone number [protected] NEVER answer the phone.
I've tried calling for several days and no answer. I drive to the branch and they are not busy, yes a customer or two will show up but seriously not slammed. I call while at the counter and waiting on my transaction to be completed... the phones make no noise and again no one answers and I'm intercepted by the auto attendant.
Guys, this is crazy. I need to be able to call my local branch.
Desired outcome: Fix the phone system or change the procedure at this branch to ensure phone calls are answered
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