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CB Auto Parts and Repair Stores Firestone Complete Auto Care 5532 University Pointe Blvd, Charlotte, NC, 28262, US
Firestone Complete Auto Care company logo
Firestone Complete Auto Care
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Firestone Complete Auto Care company logo

Firestone Complete Auto Care

5532 University Pointe Blvd, Charlotte, NC, 28262, US
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1 complaint
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Working hours
Mon
7:00 am - 7:00 pm
Tue
7:00 am - 7:00 pm
Wed
7:00 am - 7:00 pm
Thu
7:00 am - 7:00 pm
Fri
7:00 am - 7:00 pm
Sat
7:00 am - 6:00 pm
Sun
8:00 am - 5:00 pm
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V
4:01 pm EDT
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Firestone Complete Auto Care - Misdiagnosis and overcharging for services on 2008 Toyota Camry

On October 25, My son. Jonathan Richardson took his 2008 Toyota Camry to Firestone Total Auto Care for a diagnostic test for a coolant issue he was experiencing and left with a busted head gasket caused by the mechanic. He left in worse shape than when he arrived (over $2,000 worth of damage). He was charged $850. Firestone is denying responsibility.

Desired outcome: A Total refund of the $850 and cancelation of the Firestone Credit Card that this purchase was placed.

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