Domino's Pizza reviews and complaints 1
View all 1470 complaintsDomino's Pizza - Customer service and not following what was ordered
Months ago, we were told in order to get your specials (2 medium pizza's $6.99), you had to order on line. SO today we did that and total was $15.00 plus free tots. WELL naturally, when we went to pick up the pizza's, this is not as we ordered. Manager said he could not honor this special. WHY do you put the special on the internet IF the local store does not honor? Do you train the managers on customer service? The manager (Chad) at your Waseca, MN, store did not treat us as a customer should be treated! I think he has erased my order info that I did. WE WILL NOT GO INTO THIS STORE AGAIN! Two times of trying to get your pizza's AND GETTING nothing as indicated on order is enough!
Desired outcome: I'd appreciate a response.
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