KFC reviews and complaints 1
View all 3445 complaintsKFC - unusual long waiting lines
I'm inquiring about the long, long, long waiting lines in this KFC. When I visited this KFC yesterday I waited over 45 minutes. When I placed my order there's no more wings and It's what my wife wanted. I normally wouldn't have even wrote if It wasn't for my wife who has Cancer. I can't understand why we as Blacks spend majority of our money in KFC's and we have the poorest service. I really enjoy KFC, but due to excessive long lines and my ailing wife who I was bringing from Chemotherapy yesterday, I stop going as much. Now I don't feel the manager is on her job. You got one employee cleaning up, one taking orders and two pulling orders and they're slow as hell. I figure the person who's not really cleaning should be helping during the dinner rush hour. No one should spend an hour in a KFC. You're running out of food during rush hour. I use to work at a couple of fast food places and the service never was this bad because we cared about the people who patronized our restaurant. Is there anything you can do about the service, I'd greatly appreciate it. sincerely Craig R. Papino [protected]@yahoo.com
The complaint has been investigated and resolved to the customer’s satisfaction.
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