Enterprise Rent-A-Car reviews and complaints 1
View all 944 complaintsEnterprise Rent-A-Car - Car rental
Absolutely awful. Zero customer service skills. Cars that are in poor repair. Left me and my disable son stranded after we made a reservation and still walked over 2 miles to even get close enough to get a ride. Lied about cost. Completely unprofessional! This isn’t even the first time it’s been this horrible. I had to use them because of insurance but because of our experience they authorized a different company! The dealership also stated they continually have issues with Enterprise. Absolute garbage! Was able to get picked up by Hertz, treated with respect. I am in a safe car and out of 30 degree weather. I would never ever ever recommend Enterprise to anyone. The level of awful is unbelievable!
Desired outcome: Honestly I hope no insurance company ever contracts with you again ! I plan to let the company I work for know exactly what happened as well !I know I will personally make sure everyone I know never uses Enterprise ! Ever !
This complaint has been resolved automatically due to user's inactivity.
            
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