McDonald's reviews and complaints 1
View all 2864 complaintsMcDonald's - major screwed up order
On April 9, 2019, at the drive-thru in Essexville, MI, I ordered 2 hamburgers w/no ketchup, no onions, x-tra mustard & x-tra pickle. (Receipt photo attached). Below is a picture of what both burgers looked like. Both had heaping piles of onions on them, no mustard to be found & there may have been a couple of pickles. At first, I thought they gave us someone else's burgers but if you look at the paper attached to the wrapper, it reads exactly what I ordered. The rest of my order was good, but this was absolutely ridiculous. The smell of the onions almost made us barf. This is not the first time they have screwed up her burgers, but this is the worst. Not sure if you are hiring people that can't read or follow direction, but this was sad. Since you want me to be polite, I shall end it here. You can see what was done. Very disappointed. End of story.
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