O'Reilly Auto Parts

Purchased a 40-186 Cardone wiper motor for a 1988 Chevy K1500 in Clare, MI. First one did not work, second one did not work. O'Reilly offered no help. I contacted Cardone on Tuesday July 5, and told them the problem. They stated that the 40-186 did not have a computer board and that they took a newer model and cobbled the electronic control board to make it work in my model year. They contacted me that afternoon and stated that they found one that matches my style wiper motor. It was being tested as we spoke. It was then being overnighted to Orielly's in Clare, MI. It would be at O'Reilly, Clare, MI on Wednesday, July 6. On Friday, July 9 I had not heard from either O'Reilly or Cardone regarding my wiper motor. I contact Cardone and they changed there story and stated that they are having the correct one shipped out now and it would get to O'Reilly in Clare, MI on Monday, July 12. I stated that is nice as I have been hitching rides for 2 weeks now and appreciated the fact that they flat out lied to me. I also contact O'Reilly customer care. What a joke. They stated that basically it sucked to be me. It was not there fault by Cardone's fault. I will never, ever, use a Cardone part or use an O'Reilly store again.