Costco reviews & complaints 2
View all 1981 complaintsCostco - Myself/customer service
I was discriminated against at Costco in Brighton on January 25 ,2021 . I had proof and since I did to make matters worse the manager didn’t help me at all she helped further the discrimination and called instacart and lied in the report about me and got me blocked from Costco orders every since then. I have not been able to utilize my platform at instacart fully and I’m very upset and feel violated.
Desired outcome: I would like Costco to contact instacart support on my behalf and turn this around as it’s very unfair . I would first and foremost like a sincere apology .
Costco - wine
Picked up a bottle of wine thinking it was $12.99. Got home and found that I had been charged $39.99. Took the bottle back and was refused refund. Talked with both supervisor and manager at the brighton michigan costco who had apparently not taken the "customer service" training program. Not interested in the fact that this particular bottle was placed in a bin with a $12.99 bottle side by side. Signs were on opposite sides of the bin causing one to believe that the $39.99 was the next bin over. No satisfaction as I was told it was my fault and there was nothing they would do. After explaining that I was taking my $4000+ spend somewhere else and would share this experience, I was told, "oh well". It wasn't the money, it was the blatant disregard, dismissal and disrespect of a a long time customer. You decide.
Latest Costco Reviews
ATT cell phone Kirkland bath tissue Poor customer service. Please get someone to resolve this issue for me. Customer service during check out No more hotdog buns????Elevating the Voice of the Consumer
At ComplaintsBoard, we understand the impact of genuine consumer grievances. Our platform is a dedicated space for authentic voices, where complaints, both positive and negative, are shared with honesty and transparency.
We are committed to ensuring the authenticity of every complaint. Our team uses rigorous verification methods to confirm that each complaint stems from a real customer experience, maintaining the integrity of our platform.
We value complaints accompanied by concrete evidence. Be it a photo, a detailed narrative, or additional documentation, such substantiation lends credibility to your complaint, aiding others in making informed decisions.
ComplaintsBoard is more than a platform for airing grievances; it's a community where balanced dialogue is encouraged. We welcome complaints that not only point out issues but also recognize any positive interactions, promoting a fair and comprehensive perspective.
Our unwavering commitment is to provide a free and unbiased platform for all complaints. Every complaint is given equal importance, ensuring your concerns are heard and respected, irrespective of their nature.
We have received your comment. Thank you!