Chrysler reviews and complaints 1
View all 678 complaintsChrysler - fraud
On 4/24/11, I turned in a lease and leased a new Jeep. I signed the lease agreement on 4/24/11. On June 1st, I received a letter from T.D. Auto Finance (formerly Chrysler Financial) informing me that I owed $300 for a 3-week rental fee. When I called them, they said I turned in the car on 5/12/11. When I called Golling, they emailed me a copy of the purchase agreement with my signature scanned and electronically inserted next to a printed date of 5/14/11.
I emailed and called Golling Chrysler dozens of times. They just shrug their shoulders and say, "oh well, the sheet has your electronic signature." My sales person quite Golling and has been trying to help me, but they do not seem to care. Joe Elsasser is the General Manager. He has been personally involved and stands atop the incompetence pyramid.
The complaint has been investigated and resolved to the customer’s satisfaction.
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