Morgan Properties

On December 09, 2023, I was towed from the property Willow Lake. I bought a brand new car and was parked in my common handicap spot. The only thing the receipt said was "handicap parking". To my knowledge, tow truck companies cannot tow a vehicle parked in a handicap parking space. Either the rental property or the tow truck driver must call the local police department first so they can issue a ticket and then tow the vehicle. Tow truck company can only act on the rental properties rules or stipulations. My parking pass was clearly shown in the front window.

I have not read the parking enforcent rules, because the parking enforcement section is missing from my file. There was also a car next to me in the other handicap parking space. This person did not have the required parking permit. This person was not ticketed or towed.

I don't beleive tow truck companies can enforce local and state laws. What should have happened is that the police should have been notified and gave me a ticket. Then the police can authorized a tow.

The rental office denied the claim that they called the police or tow truck company. The tow company called Freestate Towing sits at the top of the entrance and searches cars to be towed. This is not good for you to allow tow truck companies to tow a renter from a handicap space without prior knowledge. Since this is a civil matter, the police said I need to sue Willow Lake and the property managment and the tow truck company.

What can we do to solve this issue?

On 10/26/19 approximately, 6:00am-6:30am I was coming out of my building, I saw a Spanish (decent) man lying on stairs with his mouth wide open, not breathing, I thought he was dead, so I called 911. But before I did anything, Coming out of my apartment and seeing what appeared to me of a dead man it scared the day lights out of me., So I did what any normal person would do., I called Police, I went to office of Willow lake apartments this morning, as soon as I got dress, I asked to see Jamille, (I guess, I needed to make an Appt's., to see the First Lady, wife of Obama)., I was told by one of leasing agents, she was about to step out, then shortly after that, she walked in the rear of me and pass me, No greeting of the day are nothing, She and Asst., Property Mgr., The two of them really needs customers service training for at least 6 months. I wanted to let them know of the issues that happen on Sat., 10/26/19 morning in my building which suppose to be safe, and I feel safe no matter what time I come out of my apartment.
Also once you see this video and pictures and listen, to the officers, talk it's has happen several times.