Best Buy reviews and complaints 1
View all 1145 complaintsBest Buy - Mobile audio service
8/3/21 and 6/22/21
Client Account: [protected]
Description: Multiple cancellations without much warning. I have been trying unsuccessfully to get my Best Buy installed car amplifier serviced for 4 months. This is totally ridiculous. You cannot reach anyone on the phone, you go to the store and the personnel are indifferent to my concerns as a customer. My problem goes unresolved and they keep kicking the can down the road. No one takes ownership of the problem because your employees and managers just do not care!
This is so frustrating that I want to tell everyone to avoid Best Buy at all costs. Unless you are just buying an over the counter product, the service sucks. The Best Buy team and corporate process seemingly does everything they can to frustrate the customer. You may as well buy from Amazon given the level of customer support provided. Very unprofessional.
Desired outcome: I would like to get my money back for the botched installation and lack of follow up customer support
Latest Best Buy Reviews
Item return Geek squad protection or lack there of customer service Being charged for accounts cancelled one year ago Used to hate it now I love itGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!