Giant Food / Giant of Maryland reviews & complaints 2View all 133 complaints
Giant Food / Giant of Maryland - Self checkout
I went to the Giant near my house the other day, and one of the employees asked me to follow him on Instagram (As a woman Ive learned its best to not turn people down in public as men have been completely out of hand lately). A few hours later he messaged me and I responded with "What are you 20?" Thinking I would have been able to let him down with age. He said 24, then I responded with Im almost 30. He persisted to tell me he was "Cappin" which means he was lying about being 24 and was actually 26. Either way I responded with "I dont understand why you lied about your age, but that alone says I wouldnt deal with you". He said it wasnt that serious I said "It is, but we can be friends". Thats harmless and people usually go away after that. He continued to ask to go get food, in which I began ignoring him. He sent me message after message and then called me a Broke clown, because I wasnt giving him any time. He continued to disrespect me in my Direct messages and now I cant go back to that grocery store because he is clearly unhinged and cant take subtle or simple rejection. If thats not enough to say hes crazy he proceeded to tell me he "mess with my friend", I dont know this man! and I went to the store alone. He also started deleting the messages when he seen I was done responding.
Desired outcome: He needs to be fired this is unacceptable.
Giant Food / Giant of Maryland - Service
I came into Giants last week the one located on Ritchie highway, across from the MVA and I received the most terrible customer. The lady that waiting on me was very rude and nasty. I asked for her name and she wouldn’t tell me. Even went to take her badge off so I couldn’t report her. I asked for a manager and I was told they were in a meeting. The situation occurred when I asked for thin sliced turkey and ham. The cuts were too thick so I asked for thinner slices. She then caught and attitude and said she don’t have to deal with this she is new and this job isn’t going to work her for 13 dollars. She was very rude nasty and belligerent, to the point I left I couldn’t get a manager to help so it seems this store is unorganized. I just moved the the area so I live walking distance to Giant. The service was horrible I won’t return. If she can talk to her elder this way she has no respect.
Desired outcome: Suspension or a Written Report something needs to be done. Or I’ll contact BBB next