Menu
CB Mattresses Mattress Firm 11436 Samuel Bowen Blvd Unit 4, Berlin, MD, 21811, US
Mattress Firm company logo
Mattress Firm
reviews & complaints
Mattress Firm company logo

Mattress Firm

11436 Samuel Bowen Blvd Unit 4, Berlin, MD, 21811, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Category
Working hours
Mon
9:00 am - 9:00 pm
Tue
10:00 am - 8:00 pm
Wed
10:00 am - 8:00 pm
Thu
10:00 am - 8:00 pm
Fri
9:00 am - 9:00 pm
Sat
9:00 am - 9:00 pm
Sun
10:00 am - 8:00 pm
ComplaintsBoard
H
12:45 pm EDT

Mattress Firm - Purchased a beautyrest pressuresmart queen mattress about

The mattress has started to permanently "sag" and nor return to normal after days of non-use. How do I file a complaint on-line? Please either give an exact link with precise address points for starting. Or advise whether MF can just mail to me or email to me the exact form(s) to complete with all the requested photos.

Purchased 9/02/2020 at Store #159003 in Delaware
Customer # AX-C016217001
Invoice # AX-S032394007
MFRM Ticket1
[protected]
Thanks,
Ocean Pines, MD.

Desired outcome: Complete a warranty submission

Read full review of Mattress Firm
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.