Mattress Firm reviews and complaints 1
View all 261 complaintsMattress Firm - Purchased a beautyrest pressuresmart queen mattress about
The mattress has started to permanently "sag" and nor return to normal after days of non-use. How do I file a complaint on-line? Please either give an exact link with precise address points for starting. Or advise whether MF can just mail to me or email to me the exact form(s) to complete with all the requested photos.
Purchased 9/02/2020 at Store #159003 in Delaware
Customer # AX-C016217001
Invoice # AX-S032394007
MFRM Ticket1
[protected]
Thanks,
Ocean Pines, MD.
Desired outcome: Complete a warranty submission
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