Menu
Write a review
File a complaint
CB Furniture Stores Bob's Discount Furniture 135 Memorial Ave, West Springfield, MA, 01089, US
Bob's Discount Furniture company logo
Bob's Discount Furniture
reviews & complaints
Bob's Discount Furniture company logo

Bob's Discount Furniture

135 Memorial Ave, West Springfield, MA, 01089, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Category
Working hours
Mon
10:00 am - 9:30 pm
Tue
10:00 am - 9:30 pm
Wed
10:00 am - 9:30 pm
Thu
10:00 am - 9:30 pm
Fri
10:00 am - 9:30 pm
Sat
10:00 am - 9:30 pm
Sun
11:00 am - 7:00 pm
ComplaintsBoard
H
12:12 pm EDT

Bob's Discount Furniture - Dining set

After previous horrible customer service, we decided to give them a second chance (silly us) and order a dining table set back in february 2021. They promised a delivery date of march 21... March arrived and I get a new email with a new date of april, then april came and I received a new email with delivery date of may 14, here we are in may and I received an email with a new date of june, not even june yet and the new expected date is july! I understand due to covid everything's delayed, that's understandable. I called to cancel my order and "I cant get a refund"... No ifs, ands, or buts and i'm livid! The so called supervisor showed no sympathy, she did not try to understand, just a plain ol "cant give you a refund". They don't give a damn about my family and where we are currently eating, they just happy they took yet another family's money! Looking at all of bobs history and they're very well known to take peoples money! This is our well earned money from working our butts off! So disgusting how this company is still up and running. This post is intented to help other people from making the same mistake. I will be calling all news sources and social medias.

Desired outcome: 5/14/2021

Read full complaint
Hide full review