Enterprise Rent-A-Car reviews and complaints 1
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Enterprise Rent-A-Car - deceptive practice
It's very deceptive. They charge you "roadside assistance protection" even though you didn't ask for it. So, the total price comes out to be more than what they initially promised. I'm in MA, but I'd think they deceive the same way in other states.
Update by
CnsmrRule
Jan 11, 2012
8:29 pm EST
I am well aware of the taxes. I live in Massachusetts! It is deceptive because they charge you extra amount for Roadside Assistance Protection that you did not ask.
Update by
CnsmrRule
Jan 11, 2012
8:19 pm EST
I'm well aware of the taxes. I live in Massachusetts! They charge you extra for "roadside assistance protection" that you didn't ask.
Resolved
The complaint has been investigated and resolved to the customer's satisfaction.
Enterprise Rent-A-Car customer support contacts
Thank you for bringing this to our attention. We'd like to address this issue. Please email care@enterprise.com with your contact info, the renting location, your rental agreement number and any further details.
When emailing please list reference # 120111-003206 in the subject line.
Amanda
Enterprise Rent-A-Car
When emailing please list reference # 120111-003206 in the subject line.
Amanda
Enterprise Rent-A-Car
We have received your comment. Thank you!