Enterprise Rent-A-Car reviews and complaints 1
View all 930 complaintsEnterprise Rent-A-Car - deceptive practice
It's very deceptive. They charge you "roadside assistance protection" even though you didn't ask for it. So, the total price comes out to be more than what they initially promised. I'm in MA, but I'd think they deceive the same way in other states.
I am well aware of the taxes. I live in Massachusetts! It is deceptive because they charge you extra amount for Roadside Assistance Protection that you did not ask.
I'm well aware of the taxes. I live in Massachusetts! They charge you extra for "roadside assistance protection" that you didn't ask.
The complaint has been investigated and resolved to the customer's satisfaction.
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