Walgreens reviews and complaints 1
View all 1819 complaintsWalgreens - pick-up western union funds without an id
On Friday night, October 25, 2019
I went to walgreens to do a pick-up funds from western union. I submitted all my information and the transaction went through. I then went to an employee to help me, when the employee ( who btw- said he was the mgr. named sami/semi?) asked for my license, i gave it to him, he studied it and then said, ma'am, your license is expired. I said "i know" but the person who sent me the money used a test question which i have the answer to and according to western union FAQ, as long as i have that question, the clerk can give me the money and check the "pay without ID" box. He still refused to give me the money. I was irate, to say the least and informed him that I would be back tomorrow to speak with someone else. I do understand he was only doing his job and he was a new mgr at this store and he didn't recognize me as a frequent customer at this store because he's new (which is why I said I would be back tomorrow). I am not trying to make things difficult, only to get my point across that as long as I had that "test question" it was ok for him to give me the money.
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