Harley Davidson

What is the normal time for a motorcycle to be fixed in your shop when it has been run into the back end? I have a Harley 1200 that has been in your shop (that the insurance has already paid for) that has been there since June 17th of this year. In four days it will have been 3 months that I have been without a vehicle or transportation. I feel this is highly unsatisfactory even if the parts are painted. I personally could have probably walked to where they were ordered from and had them back here by now. Something needs to be done about this issue and soon! I thought I was being nice by bringing you some business because I bought the bike there, but I am beginning to lose my patience. I await your reply.
Sincerely,
Steven Lilienthal