Family Dollar

I had to return some things accidentally left receipt in car they said oh it's ok. Very small store I remixed you would have taken 30 seconds they put my money on a gift card which I did not want as there were no other clothes that would fit her. I went to spend card would not scan. They said nothing they can do and I have to call and order a new card. Even though they gave me the messed up card or their messed up scanners. I don't have a number to call plus that policy is crap. They should have been able to give me new card right then. They called and knew the exact balance