Cracker Barrel reviews and complaints 1
View all 489 complaintsCracker Barrel - Service / food
on Oct 19 2018 at 920 am three of us walked into the Springfield Illinois Cracker Barrel for breakfast. We were greeted and sat. The restaurant wasn't very busy and we ordered our food. We waited and waited the waitress didn't check on us, so we continued to wait finally after 35 minutes a manager walked by we flagged him down and asked to check on our order he quickly checked and said two cooks didn't show for work and it would be ready in a minute. Another ten minutes went by and we got our food I had to wipe brown oil off the side of my French toast plate and the food was extremely cold to the point the butter didn't melt on the French toast. To say the least it wasn't good we didn't send it back because it just wasn't worth waiting to recook and we had somewhere to be. The manager didn't come back to check on us however the waitress did but it was too late to complain I hope in the future the food gets better because I like the French toast if it's hot
Sincerely
Thomas Bradley
Latest Cracker Barrel Reviews
Grievance on wrongful termination gift card Never go to a Cracker barrel again Double charging Over payingGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!