Menu
Write a review
File a complaint
CB Bath and Body Bath & Body Works Direct 5 Woodfield Mall, Schaumburg, IL, 60173, US
Bath & Body Works Direct company logo
Bath & Body Works Direct
reviews & complaints
Bath & Body Works Direct company logo

Bath & Body Works Direct

5 Woodfield Mall, Schaumburg, IL, 60173, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Category
Working hours
Mon
10:00 am - 8:00 pm
Tue
10:00 am - 8:00 pm
Wed
10:00 am - 8:00 pm
Thu
10:00 am - 8:00 pm
Fri
10:00 am - 9:00 pm
Sat
10:00 am - 9:00 pm
Sun
12:00 pm - 6:00 pm
ComplaintsBoard
W
11:30 am EDT

Bath & Body Works Direct - Customer service

Went to Woodfield mall in Schaumburg, IL.

Had a very bad customer service interaction at the register with a rude and snippy worker named Shelby a younger college student. When asking a question she got very snippy and wasn’t very helpful at all. I honestly will not be back at that location ever again. The way they treat there customers. Just awful.

Desired outcome: Would like for Shelby to be aware that it is not okay to be snippy/ rude with any customer. This employee and the woodfield location should definitely not be working with customers !

Read full complaint
Hide full review