Ashley HomeStore reviews and complaints 1
View all 796 complaintsAshley HomeStore - Mattress credit still waiting after 3 weeks.
I needed to cancel our order due to Ashley not being able to deliver out mattress set on date agreed upon.
Order [protected] was cancelled on April 12th. Now customer service is telling me they need to reissue ticket for credit and wait another 7 -10 days for the credit to appear in our account. This is totally unacceptable. Difficult to reach anyone to find out how to resolve and manager unavailable.
Desired outcome: Need credit to show in account today
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