Vivid Seats

I would discourage anyone from buying tickets from Vivid Seats. Here's why - I purchased tickets to a Suns Nugget game that takes place on the 24th of March 2022. I also bought the insurance for the event. First, I have never received the tickets even though they show them as delivered. Secondly, I have become ill and will not be able to make the trip to Denver from Pittsburgh. After 30 minutes on the phone with a Vivid Seat's rep I was told to contact Allianz their insurance company. I made my claim and now they are saying it could be 30 days to receive a refund. The game will be over weeks before that and I don't even have tickets to try to resell. I have bought a lot of tickets from StubHub and Ticketmaster without any issues, so I strongly recommend you use them before trying Vivid Seats. Should you decide to use Vivid Seats and have problems just remember you were warned.

I purchased two tickets to Elton John at Madison Square Gardens through Vivid Seats for April of 2020. This was 'postponed' (or otherwise known as canceled) because of covid. Earlier this year, I was able to post those tickets and sell them for 2/3 of the original cost through Vivid Seats. I have never my money for those tickets and have not received an answer to my emails inquiring about the reimbursement. I am expecting around $420 and have not rec'd it through paypal as was instructed I would.