Sam's Club reviews and complaints 1
View all 967 complaintsSam's Club - 65" tv by LG..
Purchase a 65" tv. Sams did not deliver on schedule date of 12/18, contacted them 12/19 told me it would be delivered today instead. Between 12a & 3pm, while I'm out away from home my neighbor calls to tell me there is tv on my front porch.. it is currently 22 degrees outside.. a tv left in the cold on my front porch. REALLY! Called Sam's club back to pic it up.. I'm a senior citizen who lives alone.. I had it delivered for them to bring it into the house. I'm not able to maneuver this giant heavy box.. so Sam's club is coming to take it back.. they scheduled it 2 days from now thurs or fri.. I just hope no one steals it because once I go bed tonight I'm done.. that's on sams.. such a Big Disappointment.. I was looking forward to my new TV in my bedroom for the holiday season.. guess I'll head over to Best Buy..
Desired outcome: I shop sams often and this experience was very upsetting to me..on the plus side I'll save some money by not going to sams any more..think I will try Costco..
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Hi Mona.
We're extremely sorry for your upsetting disappointment. Unfortunately there must have some miscommunication with your delivery. Possibly because of the missed delivery on Monday.
Please, make sure to take great care of the television until it can be picked up. It's important that it is kept in new condition for you to receive the refund properly.