BioLife Plasma Services reviews & complaints 2View all 764 complaints
BioLife Plasma Services - Service
BioLife on Edgewood I cedar rapids Iowa the supervisors should be fired the have doulde staff off the floor just one side of the building is used they intentionally do this so they do have us standing for two hours before we get a chance to sit as well there are open seats in the section they open but they only allow 2 to 3 people to have a seat in each section instead working they they open less section to detour us from donating as well as the winners off the prices are always won by the employees
Desired outcome: The higher up are corrupting the staff making them to be slowest disrespectful staff I have ever seen
This complaint has been resolved automatically due to user's inactivity.
BioLife Plasma Services - Biolife on edgewood rd cedar rapids iowa
So called management permanently deferred me from my 15 years of biolife due to April, a nurse whom lied about the conversation. Krista couldnt tell me who the manager was that deferred me though. Funny how it is the nurse the night before could tell. A specialist removed a very small lipoma on right and left forearm. The questions on computer before donating asked if the donor has had surgery - NO I DID NOT! So I answered no - as everyone else would of.
Had to have a nurse check, she mentioned I would be deferred due to this, until the stich was removed. She was very RUDE. I had donated once that week, second visit, I met up Ms. April. She told the manager I said it was a cat scratch, I don't have cats, I don't like cats. Then I was told from management after a long wait on the phone, sorry, I misunderstood, she said you refrained from showing her your arm. No, LIARS... I was taking off the bandaid as it was sticking to my skin and hair and said "oh, I dont want to take this off" Why would I not show it - I have donated for 15 years. Hellllo - Im not new there. I could not stand her abrupt attitude, and I just left before I did say the wrong thing. She didnt get the upper hand is probably what she was mad about. I work in the medical field, have for 42 years, so I am smarter than the average bear. I am not taking these lies that this facililty does and has done to me.
In 2021, I was diagnosed with TB. I went in with the pills the doctor gave me and told them about it. That nurse, (who is no longer there) told me I could not donate for 18 months. Thats $4000. When I came back after 18 months, a different nurse told me, oh no, you should of only been gone 3 months. I called in about this BS - and I was called a liar once again from Merry, asst management. I did not receive any emails or promos from biollife for 18 months, so I know what I'm talking about when I said to Merry they deferrred me for no reason, and I lost $4000. I didnt even get awarded any promos for coming back like everyone else gets. I dont want this to go back to them as this is what happened before, what I want is, I want corporate to call me and get feedback on whats really going on at Biolife Edgewood Rd Cedar Rapids Iowa Get the TRUE STORY!
Desired outcome: I should never be deferred for anything. I did nothing wrong. On the other deal - I should be paid $4000 for their error.
I have already gone to local center. I want the corporate office contact information and the district managers contact info.