Cracker Barrel reviews and complaints 1
View all 489 complaintsCracker Barrel - Cleaning process
We have visited 3 of your stores in the last month and have seen the same problem in each store. When the person cleaning the tables, uses the same cloth to wipe both the table and then the chairs. They then go to the next table and repeat the process. This means that my table has been cleaned by a cloth that was just used wiping the chair of the previous person, without the cloth being washed or even rinsed. You could do better by using paper towels along with cleaning solution for each table and chair. Then throw the paper towel in the trash. I had to ask that my chair be cleaned as there were food particles stuck to the chair.
No problems with service, taste of meal, or the prices.
Please do something about the cleaning process.
Thanks for listening.
Larry
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