Enterprise Rent-A-Car reviews and complaints 1
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The complaint has been investigated and resolved to the customer’s satisfaction.
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Enterprise Rent-A-Car - Reservation
I made reservations for a truck last week. I went to pick it up this morning and they told me they was going to call soon as in comes in. I asked how long will that take because I have to check into Airbnb at 7pm. I've been calling them they put me on hold and never answer. I had plans to take my family out of town and paid for the Airbnb which is not refundable. This is not acceptable at all
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The complaint has been investigated and resolved to the customer's satisfaction.
Enterprise Rent-A-Car customer support contacts
Sandra83, thank you for your review. I apologize that our service did not meet your expectations if you can provide a few more details, we would be happy to look into this further for you. Please email Care@Enterprise.com with your contact information, your reservation or rental agreement number, and the details of your experience. Thanks. –Carol H.
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