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CB Department Stores Macy's 6690 Douglas Blvd, Douglasville, GA, 30135, US
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Macy's
reviews & complaints
Macy's company logo

Macy's

6690 Douglas Blvd, Douglasville, GA, 30135, US
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1 complaint
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Website
www.macys.com
Phone number
+1 (678) 391-2300
Category
Department Stores
Working hours
Mon
10:00 am - 9:00 pm
Tue
10:00 am - 9:00 pm
Wed
10:00 am - 9:00 pm
Thu
10:00 am - 9:00 pm
Fri
10:00 am - 9:00 pm
Sat
10:00 am - 9:00 pm
Sun
11:00 am - 8:00 pm

Macy's reviews and complaints 1

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10:38 am EDT
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Macy's - Refund

I returned an item bought online at Macys.com at the store. The refund was never processed. The method of payment was Klarna; however, Klarna never received the refund. I have opened a claim with Klarna about this issue. I have my receipt of the return and have contacted Macys several times and the issue is still not resolved. The customer service representatives have transferred me to several departments that was of no assistance. This is unacceptable and I am seeking a resolution immediately.

Desired outcome: Requesting a refund back to Klarna

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