Popeyes reviews and complaints 1
View all 1301 complaintsPopeyes - Horrible, non-existent service
I went to a Popeye's on Belair Road, Augusta GA last night at 8:00pm. But after waiting 10 minutes with 8 cars in front of me waiting to order (I was slighting waiting from the main road) and 4 cars lined up waiting on their food orders, and not a single car moving in those 10 minutes except the two customers who lost patience and left the ordering line, I decided to leave myself and go to Bojangles, where it took me about 5 minutes to order and get my food. I travel a lot, and I can attest this is the third Popeye's in Georgia where I have left the line in the last month. In total, I've wasted more than 30 minutes in total waiting to place an order and which I had to leave to go elsewhere because it's unreasonable to wait that long without any service. In other words, its not just a single Popeyes. This is a company-wide issue.
I'm not going back until you open back up the dining rooms or there is no line in the drive-thru.
Desired outcome: Better start hiring people who care about their customers
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