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CB Footwear Skechers USA 4400 Ashford Dunwoody Rd #1035, Atlanta, GA, 30346, US
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Skechers USA
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Skechers USA

4400 Ashford Dunwoody Rd #1035, Atlanta, GA, 30346, US
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Website
www.skechers.com
Phone number
+1 (770) 396-4221
Category
Footwear

Skechers USA reviews and complaints 1

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Skechers USA - Order missing 125215 size 7.5 grey lavender

My order

Style #: 125215 GYLV Color: GRAY / LAVENDER,Size: 7.5 Medium,Status: Shipped 1/8/24. Order # SKEC-US701566189. I called customer service on 1/20/24 and was told that my order will be there any day according to their records. When I communicate with UPS, I am told that first the package was missing and now it is damaged and will be inspected. No confirmation of any delivery dates from either company. The trustpilot complaints show similar issues with the same lack of customer service that Sketchers customer service provides advising the same "non answer" that the delivery will be there anyday. This is not consistent with UPS records. I want a refund it is now 1/21/24.

Claimed loss: cost fo the product that was never delivered.

Desired outcome: Refund. The shipper can file a claim for the refund from UPS.

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