Shriners Hospitals for Children

I called [protected] at 12:32 pm MST

Woman called me from [protected] at 2:38 pm MST

Sent $25 dollar a month commitment Aug. 11, no email confirmation as of 8/15 when I called at 12:32 pm MST on 8/15/2023 they said they couldn’t send confirmation of my commitment because it is “still pending” even though the money came out of my bank 8/14/2023 and then he put me on hold and had me routed to voice mail. At 2:38 a woman called me and said they couldn’t acknowledge receipt of my money and tell me when the donation would be taken out of my bank on a monthly basis because it was “still pending” even though they had the cash. I also, told both of them to go ahead and cancel my donations because I think I got a scam site and not the real Shriners because it wasn’t professional. Both the man on the first call and the woman on the second call said my donations can not be cancelled? The she tried to tell me that they did send confirmation and I needed to check my SPAM FOLDER, I told her I was IT professional and it is not in my SPAM. I ASKED HER TO SEND IT AGAIN SHE SAID SHE COULDN'T because it is PENDING. Both CSR’s are reading from the same script and it is not acceptable. The bank shows this as “SHRINERSHOSPITAL Classy, In ST-Y5T5E4W9Y0X3 CAROL A FARLEY” and it was cashed 8/14/2023.

I signed up for monthly donations to: St. Jude, Wounded Warriors, ASPCA, Humane Society of US, UNICEF and ALL OF THEM SENT ME confirmation emails WITHIN ONE HOUR OF MY COMMITTMENT. It has been 5 DAYS AND NO CONFIRMATION INFORMATION FROM SHRINERS.